Privacy Policy for velimiravos users

Your privacy is important to us. This policy explains how we collect, use, and safeguard your personal information in compliance with Australian privacy laws.

Information We Collect

We collect only the information necessary to provide and improve our services.

• Personal details you provide via forms, such as your name, email address, and phone number.
• Technical data like IP address, browser type, and device information for security and analytics.
• Usage data, including pages visited, actions taken, and preferences selected on our site.
• Any communications you send us, including feedback, enquiries, and support requests.

How We Use Your Information

We use your information only for the purposes described below.

• To respond to your enquiries and deliver requested services.
• To maintain website security and detect potential misuse.
• To analyse site usage and improve our offerings.
• To communicate updates, with your consent where required.

Legal Basis for Collection

Our data practices comply with Australian law and privacy regulations.

We process your information based on consent, contractual necessity, or legal obligation, and always with transparency and respect for your rights.

Sharing Information

Your data is never sold. We only share information in specific cases.

• With service providers who help us operate the website, under strict confidentiality agreements.
• To comply with legal requirements or respond to lawful requests.
• To protect the safety, rights, or property of velimiravos, users, or the public as required by law.

Data Security

We use technical and organisational measures to protect your information against unauthorised access, loss, or misuse. While we strive for security, no system is completely secure. Please contact us if you have concerns about your data.

Your Rights

You have certain rights regarding your personal information.

• Request access to or correction of your personal information.
• Withdraw consent to processing where applicable.
• Request deletion or restriction of your data, subject to legal requirements.
• Lodge a complaint with a privacy authority if you believe your rights are not respected.

Cookies

We use cookies for functionality, analytics, and personalisation. Full details can be found in our cookie policy.

Cookie Policy Cookie Policy

Contact Us

For questions about this privacy policy or your data rights, contact us using the details below.

Changes to This Policy

We may update this policy as needed. Changes will be posted here with the new effective date.